Reopening Medcan

On October 9th, in response the growing number of COVID-19 cases, the Ontario government instituted some modifications that impact two of Medcan’s services.

As a result, we’re currently unable to provide aesthetic services where mask removal is required. We’re also unable to offer on-site Personal Training—unless a regulated health professional has confirmed that exercise-based therapeutic care isn’t possible over the phone or virtually.

What’s on at 150 York?

  • Annual Health Assessments. While we’re happy to welcome you back, we will continue to limit the daily number of on-site Assessments to help manage physical distancing restrictions.
  • Year-Round Care. Since the COVID-19 crisis began, we’ve been here to support you 7 days a week—at our physical Year-Round Care clinic here at 150 York (7 a.m. to 7 p.m.) and virtually (7 a.m. to 11 p.m.). The Year-Round Care clinic remains open, both on-site and virtually.
  • Refine by Medcan. Despite the new restrictions, there’s still a broad range of cosmetic and medical dermatology services available at the Refine Clinic at 150 York. For more information, contact
  • Sports Therapy and Rehabilitation. All services resumed on-site, accompanied by personal protective equipment (PPE) and physical distancing guidelines.
  • Nutrition programs resumed on-site.
  • Personal training, group fitness and fitness coaching. To learn more about virtual Personal Fitness Training, or to book an appointment with one of our Chiropractors to see if you qualify for on-site training, please contact
  • Liver Health Assessments have resumed on-site.
  • Colonoscopy screenings have resumed on-site. Gastroscopies will not be performed at this time.

If you’re not quite ready to visit our physical location, you’re welcome to book a virtual appointment instead for any of the following services:

  • Child and Youth Assessment/Paediatrics
  • Year-Round Care
  • Dedicated Care
  • M Care
  • Weight Management
  • Mental Health
  • Fitness
  • Nutrition
  • Genetics
  • Sports Therapy & Rehabilitation
  • Cosmetic Dermatology (Consultations only)
  • Travel

How we’re keeping you safe

Virtual Services

We’re keeping communities healthy with virtual appointments and nutritious meal deliveries.

Urgent Care

If you require urgent medical attention, emergency appointments can be made at our Year-Round Care clinic and Refine by Medcan.

COVID-19 Screening

Feeling off? Take our COVID-19 screening test.

From pre-appointment screenings to social distancing protocols, important steps are being taken on-site to ensure a safe and healthy environment for returning clients and staff members.

Social Distancing

In addition to limiting our number of in-clinic appointments, we’re removing magazines and spacing out the seating in all of our lounges.

Contactless Payment

Our products and services can now be purchased with major credit and debit cards, Apple Pay and Google Pay.

Personal Protective Equipment (PPE)

To prevent potential exposure to COVID-19, clients and staff are required to wear surgical masks and additional PPE when needed.

For questions or concerns relating to COVID-19, give us a call at 416.350.5900 or chat with a Medcan rep.


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Latest Updates

Last updated: April 2, 2020

  • As of today there have been 981,221 people globally who have tested positive (by swab or by CT scan) with COVID-19 and 50,230 deaths.
  • Mainland China has 82,432 cases. Holding steady.
  • Currently Canada has 9,731 cases. Ontario has 37 deaths.
  • Italy has the second-highest confirmed cases, at 115,242 (the rate is slowing) and 13,915 deaths (rate is slowing)
  • The U.S. has now taken over China with the most number of cases at 226,374 (20,000 new cases since yesterday).
  • Spain has 110,238 cases and 10,003 deaths.
  • Germany has 82,432 cases with only 997 deaths.
  • With SARS, there were a total of 8,098 cases and 774 deaths reported in 17 countries.

Register for COVID-19 Webinars and Guidance by Medcan experts
(Tuesdays at 12:30 p.m.)

How to Protect Yourself / What to Do

Reduce the spread of infection with these simple daily practices.

Replace handshakes with a fist bump, slight bow or elbow bump.

Use your elbow to touch elevator buttons and light switches.

When possible, close doors with your hip or a closed fist.

Use disinfectant wipes to clean frequently touched objects and surfaces.

Wash your hands often with soap and water (for at least 30 seconds). If soap and water aren’t available, use an alcohol-based hand sanitizer instead.

Keep a bottle of hand sanitizer inside your car and at all of your home’s entrances.

Use a tissue to block your cough or sneeze, then toss it in the garbage and wash your hands immediately.

The social distancing mental health guide

Minimize your risk

Who gets sick from COVID-19 — and who doesn’t?

COVID-19 Screener

In the last 14 days, have you:

Had the following symptoms?

One of:

  • Fever
  • Chills
  • New/worsening cough
  • Shortness of breath
  • Difficulty breathing

Two of:

  • Sore throat
  • Difficulty swallowing
  • Decrease in loss of taste or smell
  • Headache
  • Unexplained fatigue
  • Muscle aches
  • Nausea/vomiting
  • Diarrhea
  • Abdominal pain
  • Pink eye
  • Runny nose/nasal congestion with unknown cause
Travelled outside of Canada?
Tested positive for COVID-19 or had close prolonged contact with a confirmed case of COVID-19 without wearing appropriate PPE?
If you are 70 years and older: Are also experiencing any of the following symptoms? Delirium, unexplained or increased number of falls, functional decline, worsening of chronic conditions”
Please answer all questions.
Based on your responses, we recommend that you stay home and isolate yourself for 14 days
If you have symptoms or your symptoms get worse, please book a Virtual Year-Round Care appointment. If you’re not a Year-Round Care member, call 416.350.5900.
Based on your responses, you are unlikely to have contracted COVID-19 (coronavirus) - but you may be a carrier
If you begin to have symptoms, please book a Virtual Year-Round Care appointment. If you’re not a Year-Round Care member, call 416.350.5900.

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