Policy For Rescheduling or Cancelling an Annual Health Assessment

Medcan is committed to providing an exceptional level of client care. To help us do this, we reserve appointments for each of our clients with specific doctors and specialists at specific times. If you do need to change an appointment, please keep in mind the following policies.

Cancellation and Rescheduling Policy

If any changes are made less than 10 business days before your appointment, you will be subject to a service fee that will be automatically charged to your credit card on file:

Changes within 4-10 Business Days before your appointment:

  • Reschedule: $50 fee
  • Cancellation: $295 fee

Changes within 1-3 Business Days before your appointment:

  • Reschedule or Cancellation: $295 fee

Same day changes and no-shows will be charged a $1,495 fee.